Dear Valued Customer,

We would like to inform you that cPanel and Webmail services are temporarily unavailable on our servers.

Latest Article Changes:
04/29/26 02:46PM CST: Updated article's required actions and added detection script.
04/28/26 04:36PM CST: Updated article to include patched versions.
04/28/26 03:19PM CST: Updated article to reflect changes in mitigation steps
04/28/26 12:05PM CST: Initial article published.

This action has been taken as a precautionary security measure due to a recently discovered critical vulnerability affecting cPanel/WHM login systems globally. To ensure the safety of your data, websites, and hosting accounts, we have temporarily disabled access to these services.

What does this mean?

• cPanel login is temporarily unavailable

• Webmail access is temporarily unavailable

• Your websites and running services remain unaffected

When will it be restored?
Our team is actively monitoring the situation and waiting for an official security patch. As soon as a stable fix is released and applied, all services will be restored immediately.

⏳ Estimated Time:
We expect to restore access within the next few hours, depending on the availability of the official fix and ensuring full security verification.

We sincerely apologize for any inconvenience this may cause. Your security is our top priority, and we appreciate your patience and understanding during this time.

If you have any urgent concerns, please feel free to contact our support team.

Official Advisory (Summary)

View Full Security Advisory

Best regards,
Support Team
ServerNeed.com