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DNS Record Types Explained:A, AAAA, CNAME, MX, TXT and More

What each common DNS record type does, with practical examples: A, AAAA, CNAME, MX, TXT, NS, SRV and CAA, plus the mistakes that most often take websites and email offline.

5 min read
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Table of Contents
  1. Quick reference
  2. A record
  3. AAAA record
  4. CNAME record
  5. MX record
  6. TXT record
  7. NS record
  8. SRV record
  9. CAA record
  10. Example: a complete zone for a small business
  11. Common mistakes
  12. Frequently Asked Questions
  13. Related reading
  14. Sources

DNS records are the entries in your domain's DNS zone that tell the internet where your services live. The ones you will use most are A (the IPv4 address of a name), AAAA (IPv6 address), CNAME (an alias to another name), MX (mail servers), TXT (text for verification and email security), NS (nameservers), SRV (specific services) and CAA (which certificate authorities may issue SSL certificates).

The table below summarises them; each one is explained with an example afterwards.

Quick reference

Type Points to Typical use
A IPv4 address Website on a server
AAAA IPv6 address Website on a server with IPv6
CNAME Another hostname www or a subdomain pointing to a service
MX Mail server hostname, with priority Receiving email
TXT Text SPF, DKIM, DMARC, ownership verification
NS Nameserver hostnames Delegating the domain or a subdomain
SRV Host, port, priority, weight Some voice, chat and directory services
CAA Certificate authority name Restricting who can issue SSL certificates

In DNS editors, @ means the domain itself (example.com).

A record

example.com.    3600  IN  A  203.0.113.10

Maps a name to an IPv4 address. Use it for the root domain and any hostname that points directly to a server. To move a website to a new host without changing nameservers, you usually change the A record.

AAAA record

example.com.    3600  IN  AAAA  2001:db8::10

The IPv6 equivalent of the A record. Only add it if your server really serves the site over IPv6; a wrong AAAA record breaks the site for visitors on IPv6.

CNAME record

www.example.com.  3600  IN  CNAME  example.com.

Makes one name an alias of another. Resolvers look up the target and use its addresses.

Rules to remember:

  • A name with a CNAME cannot have any other records. You cannot put a CNAME on the root domain (example.com) in standard DNS, because the root also needs NS and usually MX records. Some DNS providers offer "CNAME flattening" or ALIAS records to get around this.
  • Never point an MX record at a CNAME.

MX record

example.com.  3600  IN  MX  10 mail.example.com.
example.com.  3600  IN  MX  20 backup-mail.example.com.

Tells sending servers where to deliver email for the domain. The number is the priority: lower numbers are tried first. MX records point to hostnames, never directly to IP addresses. See MX records explained.

TXT record

example.com.  3600  IN  TXT  "v=spf1 include:_spf.example-mail.com ~all"

Holds text. Common uses:

  • SPF: which servers may send email for the domain (only one SPF record per name);
  • DKIM: a public key for verifying signed email, usually on a name like selector._domainkey;
  • DMARC: the policy for failed email checks, on _dmarc.example.com;
  • verification for services such as search console tools or email providers.

See SPF, DKIM and DMARC explained.

NS record

Lists the authoritative nameservers. NS records for the domain itself are managed with your nameserver setting at the registrar. You can also add NS records for a subdomain to delegate it to a different DNS service.

SRV record

_sip._tcp.example.com.  3600  IN  SRV  10 60 5060 sip.example.com.

Specifies the host and port for a particular service, with priority and weight. Some communication, calendar and directory services ask you to add SRV records.

CAA record

example.com.  3600  IN  CAA  0 issue "letsencrypt.org"

Lists the certificate authorities allowed to issue certificates for the domain. If you add CAA records, include every authority your hosting uses for SSL, or certificate renewals will fail.

Example: a complete zone for a small business

A business with its website on a hosting server, email on a separate service, and a helpdesk on a subdomain:

Name Type Value Purpose
@ A 203.0.113.10 Website
www CNAME example.com. www goes to the same site
@ MX 1 mx1.mailservice.example. Email delivery
@ MX 5 mx2.mailservice.example. Backup mail server
@ TXT v=spf1 include:_spf.mailservice.example ~all SPF
mail1._domainkey CNAME mail1.dkim.mailservice.example. DKIM
_dmarc TXT v=DMARC1; p=quarantine; rua=mailto:[email protected] DMARC
help CNAME example.helpdesk.example. Helpdesk subdomain
@ CAA 0 issue "letsencrypt.org" Allowed certificate authority
@ TXT google-site-verification=... Search Console verification

Every record has a clear purpose; nothing is left over from old services. Keeping such a table in your documentation makes moves and audits much easier.

Common mistakes

  • Editing records at the wrong place: changes must be made at the DNS host your nameservers point to. See nameservers vs DNS records.
  • Two SPF records on the same name, which makes SPF fail. Merge them into one.
  • Deleting MX or verification TXT records while moving a website.
  • A CNAME next to other records on the same name.
  • A stale AAAA record after moving to a server without IPv6.
  • Forgetting the trailing dot or the zone suffix, which some editors add automatically and others do not.

Frequently Asked Questions

What TTL should I use?

3600 seconds (one hour) is a sensible default. Lower it to around 300 a day before planned changes.

Should www be a CNAME or an A record?

Either works. A CNAME to the root domain means you only update one A record when the server changes.

How do I check what records my domain has?

Use a DNS lookup tool, query one type at a time from a terminal (for example dig example.com MX or nslookup -type=TXT example.com), or view the zone in your DNS host's panel. Many DNS servers no longer answer "ANY" queries in full, so ask for each record type separately.

To edit records in cPanel, see how to edit DNS records in cPanel Zone Editor. For how DNS works overall, read what is DNS, and manage your domains through the ServerNeed domain search.

Sources

Last updated 7 October 2026

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